Our Quality Policy

About us blue left (1)

Nurture Collaborations
Lead by example

About us blue left (2)

EO Solutions is local and regional.
Within the Harel Mallac Group in Mauritius.

About us cintillo

EO is a strong purpose driven organisation. Our daily actions are inspired by

Career blue left (1)

Our career
opportunities

Contact block 1

EO Solutions Ltd

Old Pailles Road,
Les Pailles ,
Mauritius

info@eosolutions.co
t: (230) 2073200
f: (230) 2073232

Contact block 2

EO Solutions Ltd - Registered Address

18, Edith Cavell Street,
Port Louis 11302 ,
Mauritius

info@eosolutions.co
t: (230) 2073200
f: (230) 2073232

Home Icons

Log a service call on
00 230 2073200

EO Solutions is a one stop shop provider for workplace systems and solutions. We strive to bring business professionals our expert knowledge together with the latest quality products and brands to create efficient workplaces. We simplify our customers’ business tasks so that they can concentrate on what generates value for their stakeholders. 

Our ambition is to be the consumer’s first-choice partner in the industries that we serve, known for quality and relevant brands, products and solutions that we source, install and service to allow Mauritian and regional businesses to thrive. 

Our continuing policy is to provide quality products and professional and efficient services that always meet customer requirements and business objectives while complying with any applicable industry regulations and legislation, and to instil a culture of continual improvement of our management system. 

From the analysis of our organisational context and of the needs and expectations of our relevant interested parties in the medium to longer term, we have identified the following strategic focus: 

  • CONCENTRATE ON THE RIGHT MIX OF PRODUCTS, CUSTOMERS AND MARKETS AS LEVER OF GANISATIONAL SUSTAINABILITY 
  • BUILD ON EFFECTIVE LEADERSHIP AND TALENT MANAGEMENT FOR PEOPLE ENGAGEMENT 
  • ESTABLISH CUSTOMER-FOCUSED STRUCTURE, PROCESSES AND TECHNOLOGY FOR ENHANCED CUSTOMER EXPERIENCE 
  • FOSTER LONG-TERM, MUTUALLY BENEFICIAL RELATIONSHIPS WITH OUR PARTNERS AND EXTERNAL PROVIDERS 
  • ENSURE FINANCIAL PERFORMANCE AND BUSINESS RESULTS FOR LONG-TERM SUSTAINABLE GROWTH 
  • COMPLY WITH LEGAL AND OTHER REQUIREMENTS 
  • CONTRIBUTE TO PLANET AND SOCIETY AS A MEANS TO ACHIEVE SUSTAINABLE DEVELOPMENT 


COMMUNICATION OF THIS POLICY 

  • This policy will be communicated to all employees and organisations working for or on behalf of the Equipment and Systems division and is available to relevant interested parties. 

RESPONSIBILITY OF EMPLOYEES AND OTHER INTERESTED PARTIES 

  • Employees and other organisations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risks to themselves, others, or the environment.  
  • Every employee is responsible for identifying the quality related risks associated with his/ her work and for contributing to reducing these risks.  
  • All employees are empowered to speak up if they see any quality opportunity or risk.  


This policy will be reviewed annually for its continuing suitability and effectiveness by top management and, where deemed necessary, will be amended and re-issued in line with changes in the strategic orientation of the organisation. Previous versions of this policy are archived.  
Approved by: Alain Ah-Sue 

Position: Managing Director  
Date 08/06/2021 

News blue left

Stay tuned
for News at EO Solutions

Our Mision

Our Mission

We help capture, store, process and distribute information and specific commodities in a simple, sustainable and swift manner. EO Solutions is the local market leader in Cash Handling equipment, Corporate (Digital) printing, Graphic & Large format production printers, Digital transformation solutions and photo imaging and developed the know how in transforming organizations using performing workplaces technology.

Our Vision

Our Vision

EO solutions simplify your everyday business tasks, so that you can concentrate on what generates value to your stakeholders. We are more than just a Solution Provider, we are a partner to your growth.

  • We think together,
  • We design tailor-made systems and solutions,
  • We source the most reliable products and brands,
  • We implement, For the better of your business performance.

Our customers

Our Customers

Our customers are at the heart of all our decisions. Customer centricity is not just about offering great customer service, it means sourcing the best products, brands and solutions on the market, offering a great experience from the awareness stage, through the purchasing process and finally through the post-purchase process.

Our people

Our People

We are committed to fostering a work environment where everyone feels valued and empowered to share their authentic selves and unique insights. Earning the Great Place to Work Certification is a powerful endorsement of our efforts to create an environment where everyone feels valued and engaged. We share similar perspectives, passion as we move forward towards reevaluating and expanding our Diversity, Equity, and Inclusion & ESG initiatives within our workplace. Part of the Harel Mallac Group of Companies, we pride ourselves as our people are our greatest asset and we share the same values and commitment to fostering a high-trust, high-performance culture as we create the singularity of ONE EO.
Together we are ONEEO 

Our performance

Our Solutions

Every job we undertake is done with commitment and passion to achieve sustainable economic growth. We take ownership of our responsibilities for which we are accountable to make it happen by challenging status quo and legacies. We demonstrate a strong sense of obligation to serve our stakeholders who count on us to deliver quality and excellence in everything we do.

Service to deliver a more seamless work experience 
Make your digital infrastructure more efficient

Page news blue left

You would
also like

Sustainability blue left

For a Better Environment

Sustainability planet goals 2025

Our Sustainability Pledge: Overview of Material topics for EO

Click here to read more

The planet

Our planet

As a legacy to future generations, we are committed finding ways to live in harmony with the natural world around us by protecting it from damage and destruction.